unPLUG makes it easy for restaurants to engage guests with the right message, at the right time, in the right channel.
Engage with purpose
Use data-driven insights to reach guests with offers and information that truly resonates, driving action and loyalty.
- Personalize deals and offers based on guest history.
- Send special event invitations to enhance loyalty and revenue.
- Provide digital loyalty cards to reward frequent guests and incentivize return orders.
Anticipate guest needs
Understand and predict guest preferences, ensuring they're met with personalized options every time they interact with your brand.
- Leverage guest history to recommend new dishes or upsells.
- Use analytics to constantly refine and enhance personalized strategies.
- Create a distinct brand experience that guests will associate with exceptional service.
Gather actionable feedback
Receive instant feedback to consistently refine your personalization efforts, ensuring you always meet your guests’ expectations.
- Collect feedback post-order.
- Analyze and act upon insights to keep improving your offerings.
- Foster a continuous loop of refinement and excellence in your service.
“The lifestyle assistant was my favorite feature. As opposed to spending time reading each item's description, I only compared those that were recommended based on my preferences of high protein and caloric consciousness. This allowed me to make an informed decision that I would end up ordering anyways, but in a fraction of the time.”
“The breakdown of everything was great - sometimes when ordering I feel like you have to “order as it comes” and don’t have the ability to always customize the order, no sauce, swap sauces, or basically overhaul the order exactly how I want - not to mention the graphics and layout was great”
Treat Every Guest like a VIP
Enhance the guest experience
Provide an unparalleled ordering experience tailored to your guests’ individual preferences.
Increase Guest Retention
Make guests feel truly valued, ensuring they choose your restaurant continuously.
Propel Efficiency and Speed
Use data to swiftly meet your guests’ needs.
Provide personalized recommendations that’ll drive higher order values and add-ons.
Give your guests a personalized experience with unPLUG
Learn how we can help you delight your guests.